Congratulations! You passed!
1.
When improving service reliability, what are some ways you can improve the time-to-detect? Select all that apply (2 correct responses).
Great job! Implementing monitoring and automated alerting are some examples of the ways you can improve time-to-detect.
Great job! Implementing monitoring and automated alerting are some examples of the ways you can improve time-to-detect.
2.
When improving service reliability, what are some ways you can improve the time-to-resolution? Select all that apply (2 correct responses).
Correct! Automating outage mitigation steps, such as draining from one zone to another, can help reduce the time-to-resolution.
Great job! Developing a playbook can reduce time-to-resolution as it can help humans dealing with an incident troubleshoot and root-cause more effectively.
3.
What are some operational ways you can increase reliability? Select all that apply (3 correct responses).
Great job! Those are some examples of ways to improve reliability from an operational standpoint.
Great job! Those are some examples of ways to improve reliability from an operational standpoint.
NOCs are not a great way of increasing reliability: they rely on humans instead of automation and they tend to encourage a focus on symptoms rather than root causes.
Nenhum comentário:
Postar um comentário